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PARTS PLUS

NORTH AMERICAN WARRANTY

All Parts Plus Car Care Center Customers who received the North American Warranty Statement are protected from unexpected repairs on both parts and labor for 24,000 miles or 24 months, whichever comes first. If you have a problem with a covered repair performed at a Parts Plus Car Care Center simply call 1-877-252-4609 (toll-free). The Warranty Administrator will direct you to a Car Care Center in the market for repairs. If there is no Car Care Center in the market, they will direct you to one of more than 35,000 participating repair facilities for service. The repair facility will obtain authorization from the Warranty Administrator and perform the repair on your vehicle. Once the repair is completed, the shop will contact the Warranty Administrator. You pay nothing for covered repairs.

If you are within 25 miles of the original repair shop, the Warranty Administrator will direct you back to that shop.






Nationwide Warranty Coverage


The North American Warranty covers parts and labor for a period of 24 months or 24,OOO miles, whichever comes first.

Normal Warranty Coverage can include:

  • Air conditioning, heating and climate control systems
  • Engine cooling system(s)
  • Engine performance or drivability services and repair
  • Fuel system(s)
  • Electronic engine management system and other on-board computer systems (engine, body, brake and suspension computers), cruise control systems
  • Brake system(s)
  • Starting and charging systems
  • Electrical system(s)
  • Exhaust system(s)
  • Ignition system(s)
  • Steering/suspension systems, wheel bearings, CV joints, half-shafts and driveshafts
  • Other minor repairs
  • *Towing & Rental Car



Service & Vehicles NOT Covered by the North American Warranty outside of the 25-mile radius of the original service dealer:


ENGINE:

    Any internal repairs or replacement of internal components, or replacement of engine assembly.

TRANSMISSION, TRANSAXLES

    Automatic - any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.
    Manual - any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.
    Clutches - Clutch component or assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY

    Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.

BODY, PAINT, MOLDING REPAIR

COMMERCIAL VEHICLES

TIRES

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • Parts Plus
  • Car Care Aware

Testimonials

  • The service is always swift and dependable and the staff are great to deal with. I recommend them highly.
    -Thomas D.

  • Took my daughter's car in for something that I messed up and they very quickly found the problem and fixed it for a reasonable fee. I was very happy with this. Thanks
    -Dave D.

  • After spending $2k at a different shop trying to get the check engine light off on my 2001 Ram, D&D had the problem solved in less than an hour. I highly recommend this shop and will be returning to them for all of my vehicle repairs from now on.
    -Debbie S.

  • D & D are the only place I trust to work on my cars! They have always been prompt,courteous and fair priced. I give them the highest recommendation possible!
    -Len W.

  • I have been using D&D for about one year now and couldn't be happier, They charge a fair price and stand behind there work, I can honestly recommend them to anyone that needs work on there car or truck, My wife felt very comfortable as did my mother-in-law when dealing with them alone. My point is they treat woman well, As many places talk down to woman. So feel safe using them, they are honest and friendly.
    -Gerard R.

  • honest! that is the best way to describe them.
    -Wendy C.

  • I love that they are dependable and easy to set up appointments. Highly recommend.
    -Nora P.

  • I've been very happy with the work that D& D auto has done on our cars. They are honest and reliable. When I had a vehicle that would cost more to repair than the car was worth, they told me that instead of trying to just get more work for themselves. They have reasonable prices & work on your car when your appointment is scheduled.
    -Alisa R.

  • I bring all my vehicles to D&D Automotive ! We have had stellar work and customer service every time . From oil changes to Ac repair we have all of our vehicle needs met here . We get VIP service every time and we will alway recommend their service .
    -Bella P.

  • They were honest and had all the equipment to do what I needed done and didn't try to up sale me even though I told them there was electrical issues I gotta fix. I would definitely recommend plus its not half done work like most other shops in tucson.
    -Chirs P.